Advice Hub

Broadband Tips & Guides

Clear, UK-focused explainers to help you choose the right package, speed and contract.

Frequently Asked Questions About Broadband

What broadband can I get at my address?

Availability varies by property. Enter your postcode to see the broadband types and deals available where you live.

Is full fibre available in my area?

Full fibre (FTTP) is expanding across the UK, but coverage differs by street and building. Check your postcode to confirm.

Can I get Virgin Media broadband?

Virgin Media coverage varies by postcode and sometimes by property. Check your postcode to see if Virgin deals are available in your area.

Do I need a landline for broadband?

Many packages no longer require a traditional landline, especially full fibre. Some providers include digital phone services instead.

How long does it take to switch broadband?

Most switches complete in a couple of weeks, but timings depend on the provider and whether an engineer visit is needed.